Membership Development Manager

Location: Florida (Territory-Based)

Travel: 60-70% throughout Florida (Tampa Bay, Naples, Lake Mary)

Industry: Financial Services / Credit Union

Employment Type: Full-Time

About the Role

Teachers Federal Credit Union is seeking a driven and relationship-focused Membership Development Manager to lead strategic partnership growth initiatives throughout Florida. This role is responsible for developing and managing partnerships that drive membership growth, increase brand awareness, and strengthen community engagement.

The ideal candidate combines business development expertise, relationship management skills, and strategic thinking to build long-term partnerships with organizations, community leaders, and key stakeholders. This individual will also lead and develop a team of Membership Development Representatives while serving as a visible ambassador for the organization across the state.

Key Responsibilities

• Develop and execute business development strategies aligned with membership growth and organizational objectives.
• Build, manage, and maintain a pipeline of prospective and existing strategic partnerships.
• Conduct market research and analysis to identify growth opportunities within assigned regions.
• Negotiate, manage, renew, and oversee partnership agreements.
• Collaborate with internal and external stakeholders to conduct due diligence and implement partnership initiatives.
• Represent Teachers Federal Credit Union at business events, community functions, networking events, sponsorships, and financial wellness seminars.
• Develop strong relationships with partner organizations and community leaders to enhance brand awareness and credibility.
• Evaluate partnership performance and identify opportunities for continuous improvement.
• Deliver presentations to executive teams, decision-makers, and community organizations to promote membership growth and engagement.
• Provide guidance and coaching to cross-functional teams on prospecting strategies, lead follow-up, and membership acquisition efforts.
• Lead and manage a team of Membership Development Representatives to ensure business objectives and sales goals are achieved.
• Track, monitor, and analyze team performance metrics and partnership results.
• Collaborate with internal teams on promotional materials, event planning, marketing collateral, and regional resources.
• Recommend new products, services, and strategic initiatives based on partner and community feedback.

Required Qualifications

Education & Experience

• Bachelor's degree in Business Administration or a related field, or equivalent combination of education and experience.
• Minimum of 5 years of experience in:
  • Business Development
  • Strategic Partnerships
  • Account Management
  • Sales Leadership
• Experience building and maintaining B2B relationships.
• Experience negotiating contracts and managing partnership agreements.
• Experience leading teams and driving performance metrics.

Preferred Qualifications

• Experience selling financial products or services.
• Experience working with HR, Benefits, or Employee Engagement departments.
• Experience utilizing Salesforce CRM.
• Financial services, banking, or credit union experience preferred.

Required Skills

• Exceptional verbal and written communication skills.
• Strong executive-level presentation abilities, both in-person and virtually.
• Proven relationship-building and stakeholder management skills.
• Business-to-business (B2B) sales and account management experience.
• Strategic planning and execution capabilities.
• Strong negotiation and problem-solving skills.
• Ability to work independently while collaborating across multiple departments.
• Strong organizational and project management abilities.
• Analytical mindset with the ability to evaluate performance metrics and make data-driven recommendations.

Travel Requirements

• Domestic travel of approximately 60-70% throughout the state of Florida.
• Must be comfortable attending events, partner meetings, and community engagements throughout assigned territories.

What We Offer

Teachers Federal Credit Union offers a comprehensive benefits package, including:

• Annual discretionary bonus eligibility
• Quarterly performance incentives for qualifying positions
• Generous paid time off, including vacation, personal days, and holidays
• 401(k) company contribution
• 100% employer-paid Dental and Vision coverage
• Tuition reimbursement for full-time employees
• Exclusive employee loan discounts:
  • 0.96% APR discount on credit card loans
  • 1.00% APR discount on other qualifying loans
• Career growth and leadership development opportunities

Ideal Candidate

We're looking for a high-energy business development professional who thrives on creating meaningful partnerships, growing market presence, and leading teams to exceed goals. If you enjoy building relationships, representing a respected financial institution in the community, and driving measurable growth, we'd like to hear from you.